Can you provide a sample of your production progress reporting for OEM/ODM orders?

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Accepted Answer

ROCKBEN provides milestone-based production updates for OEM and ODM orders to help customers follow project progress from design confirmation through manufacturing and shipment preparation. The process normally begins with technical drawings that allow both parties to review and confirm key details, including dimensions, structural design, and customization requirements.

Once the specifications are confirmed, production progress can be communicated at key stages of the project. This gives customers greater visibility into the status of their customized equipment and helps identify questions that may need to be resolved before shipment.

For smoother coordination, customers should confirm the required drawing approvals, reporting frequency, key production milestones, and preferred communication method at the beginning of the project. These arrangements help establish clear expectations and keep the customer informed throughout the agreed production process.